Product & Contracting Intern

POSITION PURPOSE

• To assist and update the supplier database for efficient retrieval and referral.
• To assist on cost benchmarking for packages and tours.
• To assist and support partners with Health & Safety checks for Hotels and product partners to ensure H&S compliance.
• To assist with scheduling business trips.
• To assist with additional ad hoc administrative tasks.
• To facilitate occasional product research tasks and supplementary administration tasks.
• To help in the regeneration of our internal system and provide image, copy and rates updates.

JOB SPECIFICATIONS

• Uploading correct & adequate suppliers’ information (contract soft copies/ promotions/ database) to SharePoint in a timely manner
• Collecting and organizing supplier information under the template and contracting senior’s guidelines
• Complete Hotel and product briefs uploading to internal systems.
• Assisting to collect contracts/ tariffs and benchmarking the price and T&Cs as per contracting & Product Manager guidelines.
• Communicate and gather supplier information to support the Product Manager.
• Occasionally help plan and design new or existing tours and itineraries
• Contact suppliers to arrange meetings and site inspections.
• Other stuff as per the Product Manager’s request and guidelines.
• Create and complete product & Hotel information databases.
• Contact, walk through and ensure H&S procedures are adhered to by our Hotel and Product partners
• Follow approved policies and procedures
• Follow the contracting manager/ seniors’ instructions and proactive to question and learn new skills
• Ensure contract rates/information; promotional deals… are updated accurately on Sharepoint and in a timely manner
• Manage time to complete tasks carefully, thoughtfully and timely

PERSONAL SPECIFICATION

Knowledge

• Travel industry course and/or experience within the travel industry.
• Fluency in English & Vietnamese (oral & written).
• Technology and working with software/ web applications are plus

Skills

• Good communication skills
• Excellent MS Office skills, especially Excel, Word and Powerpoint.
• Able to problem solve
• High standards of customer service
• Excellent time/priority management skills with good attention to detail

Attitude

• Ability to work independently or in a team environment.
• Adaptable and able to work with changing priorities.
• Humble, enthusiastic, supportive, and detailed.
• Passion for travel in the Vivu Journeys style.
• Start-up mentality.