POSITION OVERVIEW
The Business Development Manager is responsible for developing business for the company’s global portfolio, including Hospitality and Cruises, with a strong focus on increasing revenue and managing client accounts for our properties. This role emphasizes identifying new business opportunities through proactive outreach, such as cold calling, networking, and developing leads from various channels. A hunger for sales and growth, combined with a determined mindset, is crucial to expanding the client base and driving revenue growth. The ideal candidate is comfortable and confident in initiating cold calls, scheduling meetings, and maintaining continuous follow-up with potential clients to convert them into long-term partnerships.
MAJOR TASK
Prospecting and Lead Generation:
- Proactively search for potential customers through various channels to build a comprehensive database of leads.
- Actively cold call and engage potential clients to introduce the company’s services and solutions, aiming to generate interest and set up meetings.
Customer Outreach and Engagement:
- Contact potential customers from the self-generated list or the company’s database to introduce services and promotional programs.
- Send service information via email or tele-sales to prospective customers and respond to any queries or feedback.
- Use strong negotiation and persuasion skills to convert prospects into clients by promoting the value of the hotel’s services.
Sales Cycle Management:
- Take full ownership of the entire sales cycle, from initial contact, networking, and relationship building through to closing deals.
- Develop and nurture strong relationships with new and existing clients to secure long-term partnerships.
Internal Collaboration and Program Development:
- Collaborate with the hotel’s marketing department to plan and execute promotional programs, customer appreciation events, and introduce new services.
Reporting and Communication:
- Prepare regular work reports and participate in departmental meetings to provide customer feedback and suggest effective solutions.
- Participate in team discussions and contribute to the development of sales strategies and initiatives.
- Perform any additional duties as assigned by the manager to support the overall business objectives.
JOB REQUIREMENT
- Strong presentation, negotiation and communication skills via phone, email, and in person
- Goal-oriented, organized, and able to work effectively both independently and as part of a team.
- Proven ability to expand sales, develop new clients, and grow business territories.
- Skilled in analyzing data to drive sales strategies and deliver results.
- Self-motivated with a strong drive for achieving sales targets and closing deals.
- Confident in cold calling, networking, and follow-ups to secure new business.
- Experienced in setting and achieving sales goals, with a track record of success.
- Ability to multi-task, prioritize, and manage time effectively.
- Creative problem solver with leadership abilities and mentoring skills.
- Bachelor’s degree in hospitality, business, or a related field.
- 3-5 years of experience in sales, management, or customer service.
- Proficient in Microsoft Office Suite.
- Travelling within the country/region/oversea
- Work location: Hanoi, Hoi An or Ho Chi Minh City
WHAT WE OFFER
- A competitive salary package with rewards and annual bonus
- Health Care and Personal Accident Insurance 24/24
- Social insurance, health insurance, vacation according to labor law
- Young, dynamic working environment, opportunities for promotion;
- 16 days annual leave, 10 days sick leave
- Great career development opportunities including working in a multi-culture company, moving to different brands of the group
- Annual company trip
- Social club with monthly in/out of office activities
- Annual staff party and companywide team building days
Please submit your resume and letter of interest to jobs@tmgroup.vn and be noted that only shortlisted candidates will be contacted.
