November 15, 2023


  • To assist and update the supplier database for efficient retrieval and referral.
  • To assist on cost benchmarking for packages and tours.
  • To assist and support partners with Health & Safety checks for Hotels and product partners to ensure H&S compliance.
  • To assist with scheduling business trips.
  • To assist with additional ad hoc administrative tasks.
  • To facilitate occasional product research tasks and supplementary administration tasks.
  • To help in the regeneration of our internal system and provide image, copy and rates updates.

Job Specifications

Accountabilities Key Performance Indicators
Supplier contract upload & database management
  • Uploading correct & adequate suppliers’ information (contract soft copies/ promotions/ database) to SharePoint in a timely manner
  • Collecting and organizing supplier information under the template and contracting senior’s guidelines
  • Complete Hotel and product briefs uploading to internal systems.
Supplier contracts/ tariff collecting & Price benchmarking
  • Assisting to collect contracts/ tariffs and benchmarking the price and T&Cs as per contracting & Product Manager guidelines.
  • Communicate and gather supplier information to support the Product Manager.
  • Occasionally help plan and design new or existing tours and itineraries.
H&S and admin responsibilities.
  • Contact suppliers to arrange meetings and site inspections.
  • Other stuff as per the Product Manager’s request and guidelines.
  • Create and complete product & Hotel information databases.
  • Contact, walk through and ensure H&S procedures are adhered to by our Hotel and Product partners.
  • Follow approved policies and procedures
  • Follow the contracting manager/ seniors’ instructions and proactive to question and learn new skills
  • Ensure contract rates/information; promotional deals… are updated accurately on Sharepoint and in a timely manner
  • Manage time to complete tasks carefully, thoughtfully and timely

Personal Specification


  • Travel industry course and/or experience within the travel industry.
  • Fluency in English & Vietnamese (oral & written).
  • Technology and working with software/ web applications are plus


  • Good communication skills
  • Excellent MS Office skills, especially Excel, Word and Powerpoint.
  • Able to problem solve
  • High standards of customer service
  • Excellent time/priority management skills with good attention to detail


  • Ability to work independently or in a team environment.
  • Adaptable and able to work with changing priorities.
  • Humble, enthusiastic, supportive, and detailed.
  • Passion for travel in the Vivu Journeys style.
  • Start-up mentality.
Work Level
No Experience
Employment Type
Vivu Journeys
View profile
Destination Management
Company size
60 employees
Founded in
(+84) 24 3926 3148 (+84) 24 3926 **** Show